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Sony wh-1000xm3 noise Cancelling has gotten a lot worse since 2019 christmas

Sony wh-1000xm3 noise Cancelling has gotten a lot worse since 2019 christmas

So one day I was walking home and realised it was raining and only realised that the headphones weren't water resistant until I got home and none of the other things like sound had worsened but the noise Cancelling were notably worse than before. Is this normal that 2 weeks the noise Cancelling is worse or should I get a repair? 

1 REPLY 1
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Pascale_F
Moderator

Hi and welcome to the Community. 

It sounds like you might need to contact
Sony Support about this.

Thanks,

Pascale