Sony WH1000MX2 - Switching between the two connected devices

[pezalkane]

Hi all,

Newly purchased pair of WH1000MX2's. I've got them paired with my phone (iOS) and my laptop (MacBook).

When I turn them on, assuming both are in range, it seems to pair in a random order.

• If it pairs to the phone first, I can only hear music from the phone.
• If it pairs to the laptop first, I can only hear music from the laptop.

Is there any way to switch the device I'm listening to? Currently, I'm having to figure out which one the headphones connected to first, then manually disconnect to swap between the two.

I know on the Bose QC35's, the headphones read the name of the device that just connected, so I'd know the order.

Additionally, you can both swap between devices by using their iOS app, which allows you to change the music source.

Thanks for your thoughts!

[Pascale_F]

Hi pezalkane,

Welcome to the community.

I'll see if i can track down an answer. Maybe someone else in the community has an idea in the meantime.

Thanks,

Pascale

[batee5]

Hi pezalkane,

Welcome to our community!

I've checked on this for you and unfortunately, there are no means to switch between devices in a multi-point connection setup without disabling Bluetooth on one of the connected devices. The headphones connect automatically to the nearest device with the strongest signal at that given moment and the Headphones Connect app doesn't have a feature to switch connected devices.

Regards,

Batee5

[paulba71]

Let's be totally clear on this - IT DOES NOT WORK with the WH-1000XM3 on iOS. I have paired with an iPhone and an iPad and it can't switch between them unless you physically disconnect on the other device. For example as I type this they are connected to the iPad. The Sony app on my phone tells me that they are connected yet Spotify plays through the phone speakers not the headphones, as they are really still connected to the iPad. There is nothing I can do on the phone or headphones to change this. I need to go to the iPad and then disconnect the headphones. This may sound a trivial thing but trust me after doing it only a couple of times - it becomes hugely frustrating. I can buy a really cheap pair of wireless headphones by a "Mickey Mouse" manufacturer that can do this just fine. Bose QC35 does this fine, Beats also, and they are all cheaper. And the worst thing is - it's all software so Sony could make this work but they haven't. This is unacceptable at the huge price of these headphones. Sony you should be ashamed of yourself!!!