Join now - be part of our community!

SRS-XB501G Intermittent Wireless

profile.country.GB.title
gazza040502
Explorer

SRS-XB501G Intermittent Wireless

I have a new SRS-XB501G speaker but after setting up the wireless connection drops intermittently.  I can see it on and off in the Google Home app, and if I stream music to it from Spotify then the music drops in and out continuously.  (Note that it is not bluetooth paried, but set up via the Google Home app to connect to  my home wifi).  

 

Any ideas are greatly appreciated.  Even an option to faactory reset it and set it up from scratch again would be useful.  

 

Thanks. 

Tags (2)
1 REPLY 1
profile.country.DE.title
IamNic
Expert

Hello @gazza040502,

 

you can reset the speaker like descirbed here: https://helpguide.sony.net/speaker/srs-xb501g/v1/en/contents/TP0001825734.html

 

- Nic