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Touchpad WH-1000XM3

profile.country.LV.title
Knipselis123
New

Touchpad WH-1000XM3

I have had these WH-1000XM3 for quite some time,but now after installing Firmware 4.2.2 for the headphones,im experiencing issues-whenever i go into to the Sony Headphones App,it shows that my battery is 0%,but my voice guide says the actual percentage.

But the worst things is ,Whenever i touch the touchpad on my ear,the headphones turn off,i cant use the touchpad at all,it just turns off instantly.

1 REPLY 1
profile.country.DE.title
IamNic
Expert

Hello @Knipselis123,

 

have you tried to reset/initialize your headphones?

 

- Nic