Walkman NW-ZX300 bluetooth | no volume control

[simonweppe]

I'm trying to bluetooth my ZX300 with my Minirig system which works fine. However, even when I select the 'Use Enhance mode' (the checkbox if I cannot change the volume on the speaker) I can't control the volume. I've tried on all the different Bluetooth options (aptx & SBC) all without luck. 

I've added some photos of the Minirig. This will be good to sort out as the Minirigs produce some of the best sound quality in a portable speaker.

Thanks

[Sean_Mc]

Hi Simon,

Welcome to the Sony Community.

I would suggest getting in touch with the manufacturer of the speaker who should be able to advise you on this.

Best wishes,

Sean Mc

[simonweppe]

Hi Sean, 

I've used the bluetooth speaker with an iPhone 6, iPhone 7, Samsung Galaxy S9, Sony NWZ-A15 so I'd suspect the issue to be with Sony rather than the speaker company Minirig. 

I mean the option 'Use Enhance mode' had clearly been setup to deal with this. 

Thanks,

Simon

[Sean_Mc]

Hi Simon,

If you believe there to be an issue with the Walkman, it might be best to get in touch with the support team on 020 7365 2810 for help with this.

Best wishes,

Sean Mc

[cosmingpx8]

Dessasamble this device audio and chec the final audio