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Walkman NWZ A865

SOLVED

Walkman NWZ A865

My walkman stil switches on and off but the touch screen has stopped working so I can't use it at all.  I have tried the reset pin hole but it hasn't done anything, can anyone help at all?

1 ACCEPTED SOLUTION

Accepted Solutions
Anonymous
Not applicable

Hi there

 

If the touchscreen has stopped working/functioning, even after a reset - im afraid to say that its more than likely a hardware issue and cannot be resolved on these forums.  You will need to contact Sony Support : HERE to arrange a possible repair.  However, if I understand correctly, this model is from 2011 which may mean that its un-economical to repair.

 

Cheers

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1 REPLY 1
Anonymous
Not applicable

Hi there

 

If the touchscreen has stopped working/functioning, even after a reset - im afraid to say that its more than likely a hardware issue and cannot be resolved on these forums.  You will need to contact Sony Support : HERE to arrange a possible repair.  However, if I understand correctly, this model is from 2011 which may mean that its un-economical to repair.

 

Cheers