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WF-1000X left earbud malfunction

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adeelakmal
New

WF-1000X left earbud malfunction

Hi,

I have had my WF-1000X for 2 months. Suddenly, the left earbud stopped working. It does not get powered on, or charge. When I put it in the charging case, the red light starts to flash with 1 second gap, and it starts to make a weird squeaking sound like the one we used to get from dial up internet connections, just much fainter. 

Anyone else getting this issue? I hvae tried resetting but it doesnt work. i have written to Sony, but no reply yet. 

 

Anyone out there who can help?

1 REPLY 1
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Sean_Mc
Moderator

Hi there,

 

I would recommend getting in touch with the support team for further assistance here.

 

Best wishes,

Sean Mc