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WF-1000XM3 firmware update failing

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tonyofla73
New

WF-1000XM3 firmware update failing

trying to install latest firmware but keeps aborting after transferring 2%. I’m using an iPhone X running iOS beta 13.1, this might be the problem? bluetooth connections etc all work fine as do earbuds running old software. I’ve complied with all the rules, turning off other bluetooth devices etc but still no joy, Is there a way to download via wired computer connection and transferring that way? Probably not. 

11 REPLIES 11
nsyrax
New

I was able to successfully update the firmware by basically wearing the earbuds through the entire process.

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danreid72
New

Can't update them in the case have to be wearing them or they disconnect constantly and have to start downloading the file all over again which takes whatever even on fast internet why can't I connect the case to my phone and transfer the update that way I'm using a Sony phone so you thought it would have been easy