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WH-1000XM3 broken headband

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Zinzanjay
Explorer

WH-1000XM3 broken headband

Hi everyone,

 

just a warning to everyone who would be tempted to buy these headphones. They break due to poor quality plastic. I tried to get them repaired by Sony because they were under warranty. They told me that it was not a know fault despite countless people having the same issue.

 

They quoted me £100 to fix the headband. Quite frankly I’m disgusted with Sony and would very hesitant to purchase anything from them ever again.

 

Just wanted other people know about this issue.

 

thanks.

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