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WH-1000xm3 won't power on and charge

profile.country.KR.title
gms107
Explorer

WH-1000xm3 won't power on and charge

Hi Guys,

I saw a similar issue on the board but the situation is a little bit different.

 

my wh-1000xm3 suddenly won't power on and charge. Even I tried 2 reset method(press 2 button together with USB and without USB). but it won't change anything. 

if I plug USB to headphone, there is no LED anymore. 

 

I think this happens after fully discharged. I had charged over 3 hours. even LED is not on. 

 

Should I go to repair center?

 

2 REPLIES 2
profile.country.DE.title
IamNic
Expert

Hello @gms107,

 

which charger do you use?

 

Try a 5V 1Amp charger if you use some kind of speed-charger.

 

- Nic

profile.country.KR.title
gms107
Explorer

I used  3 type of charger. first one is PC with windows 10. second one AC charger from samsung galaxy. third one is USB PD charger compatible with QC 2.0