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WH-1000XM3

profile.country.GB.title
skunkie01
Explorer

WH-1000XM3

Hi 

 

so this may have already been asked, I have a KD55XE9005, I’ve just received some headphones WH1000XM3, I can’t for the life of me pair them with the TV the H/Ps work with my iPhone XS, I can pair a Bluetooth speaker with the tv. 

any ideas.  

6 REPLIES 6
profile.country.DE.title
IamNic
Expert

Hello @skunkie01,

 

your TV probably doesn't support the right bluetooth protocol to work with the headphones.

 

But that is just an assumption.

 

There are dongles which you can connect to the headphones-audio-jack to connect the headphones to.

 

- Nic

profile.country.GB.title
skunkie01
Explorer

I believed the Bluetooth protocol is A2DP which the spec sheet for my tv says is there. 

profile.country.DE.title
IamNic
Expert

Hello @skunkie01,

 

did you delete all bluetooth devices connected to the TV before trying to pair the headphones?

 

Are the headphones in pairing mode?

 

- Nic

profile.country.GB.title
skunkie01
Explorer

There are no other items connected, I connect my HK studio 4  speaker to confirm Bluetooth on Tv is working

profile.country.GB.title
dazeagle
Explorer

Won't work. Mine does same thing.

profile.country.GB.title
skunkie01
Explorer

After updating TV software, headphones are working fine.