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WH-900N Headphones don't pair to computer as headphones

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shamner
New

WH-900N Headphones don't pair to computer as headphones

I have not been able to pair my WH-H900N headphones to my laptop since I got them paired when I first got them. I have since had a few updates to the laptop and haven't tried to pair them to the laptop for about 6 months. They connect to my phone just fine. I've tried updating all the drivers, and fully disconnecting them from my phone, and turning the phone bluetooth off so the laptop is the only thing they could connect to. They don't show a headset/headphones icon when pairing, rather they show a screens icon- looks like a tablet and a smartphone. How do I get them to be discoverable as headphones again? 

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IamNic
Expert

Hello @shamner,

 

have you tried to factory reset the headphones before pairing them to your laptop?

 

Maybe that helps.

 

- Nic