WH-CH700N on button broken

[Becky.night]

I have had these headphones for about 4 months and they worked perfectly, but the power button will no longer turn on. When it is rattled I can hear something is lose so I think they just need a simple fix. How would I go about getting them fixed under the warranty?

Many thanks

[Pascale_F]

Hi Becky,

Welcome to the community.

I'll look into this for you - sounds frustrating. Someone else in the community may be able to advise in the meantime though.

Thanks,

Pascale

[Vanilla_ · Accepted solution]

Hi Becky.night,

I believe you can send it to Sony centre to get it inspected. I've found their official website here: http://www.sonypencoed.co.uk/

Best regards,

Vanilla_