WH1000XM3 randomly turn on

[gremlin_59]

Hi.

Has anyone had their WH1000XM3 headphones turn themselves on?

On a few occasions I've come to use my headphones but found the battery to be totally flat.

I have now discovered that the headphones are powered on (by means unknown) As an example....I came to use them last Wednesday and today they were power up in their case.... What do you think??  

I am positive they are turned off before I put them in their case ( the nice lady tells me "power off")

Regards Graham. 

[rooobb]

Nope. And btw if not in use they switch off automatically

[rw2018]

Yes! like 6 times just today. And it only started today after having them for a year. 

[Joe_Dohn]

Hi rw2018,

Do you have the latest software version on your headset? Have you tried resetting it?

- JD

[DragonRN]

Yes mine do all the time. It seems to happen when my phone is very close. They are hanging on my bedpost and I hear “power on” every once in a while.