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Anonymous
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2015 Android TV - Blank Screen issue

Hi all

 

Im creating a breakaway thread for this particular issue -away from the general chatter thread. 

 

In a nutshell, Sony require more information from the community in order to diagnose and ultimately find a solution.

 

Questions:

  1. What model TV does this occur on
  2. Does it happen on certain connected devices or just viewing tv (Freeview)
  3. If so, what devices (make/model) and how is it connected to the TV.
  4. What other devices do you have connected to the TV - HDMI or ?
  5. Have you identified a pattern for when this happens or is it seemingly random

 

I know some of you have answered this before, so appologies - the more people that can provide information, the quicker and more likely it can be resolved.

 

Thanks all.

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