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battery heat issues with latest system update
XPERIA PRO-I
Have submitted below to Sony support. wanted to make others aware to either confirm if they have also updated or avoid if they havent yet.
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installed 61.2.f.0.191 earlier today.
device now immediately heats up in normal (light) use when it never did before so that it is too hot to hold. battey also dropping about 1% every minute or so.
i have the battery care set to always and 80% and usually keep the charge between 50-80% so the battery has always been taken care of. this has literally only started immediately after this last system update.
please investigate this URGENTLY - consider pulling the update so others cannot install it, investigate and send out a new version ASAP.
This has made my phone unusable. I do not want to either burn myself or risk battery/phone damage or even fire! I am therefore powering my phone off.
Again, I repeat that this immediately happened only after the system update.
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Hi @duncy21, that must be very frustrating! But I think it's a known issue that affects all Xperia phones, so maybe that's why it sounded generic. And they should be releasing an update to fix this very soon.
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After latest update (64.1.A.0.929) it seems to be ok, no empty app, no drain, no temperature rise.
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I received a new update as well on my Xperia 5iii: build 61.2.A.0.460. I will wait installing this one until some more people confirmed it is safe. I don't feel like going through another software repair.
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I installed 61.2.A.0.460 on my Xperia 5iii this morning. So far all good - no heating issue, no battery drain, no ghost app.
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Hi,
I updated my Sony Xperia 1 IV and everything is fine! My girlfriend updated her Xperia 5 III and same result - fine.
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Does anyone know if this will also be rolled out to the 10IV..
I have the same issue, but the 10IV doesn't seem to be mention in the thread.
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I have 10 IV and have experienced the same issue as others.
Still waiting for the update.
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Hey guys, Sony posted the below as a solution for the issue on a different platform:
Change the Date to one month later → Restart the phone → Restore the Date setting.
-Follow the steps below:
-Disable [Automatic date & time]:
Find and tap [Settings] → [System] → [Date and time] → Tap the switch to the right of the [Automatic date & time] to disable it.
-Change the date to one month later.
-Restart your Xperia phone:
Press the [Power button] and the [Volume up button] at the same time.
In the menu that opens, tap [Restart]. The device restarts automatically.
Make sure the "Ghost app" icon has disappeared.
Enable [Automatic date & time]:
Find and tap [Settings] → [System] → [Date and time] → Tap the switch to the right of the [Automatic date & time] to enable it.
Note: If you're not using [Automatic date & time], manually set the date back to its original date and time.
Let me know if that helps.
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