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I'm disappointed with Sony

hesam201
Visitor

I'm disappointed with Sony

After a month of working with this phone, the edges of the touch does not work properly, and when I go to warranty, after a couple of weeks I've changed the touch. The handset was functioning correctly until after a month, the problem was coming back. I did not pay my money to pay for every thirty days. Please change my phone with other models
Hesam from Iran
Unfortunately, I got this phone two months ago, since I trusted Sony I did not investigate much of the phone. But Sony was disappointed.

-removed personal information-

2 REPLIES 2
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MarlonUk1
Expert

@hesam201

have you tried performing software repair using Xperia Companion, this time do not install any apps yet. observe your device for a few days to see if the problems come back

I suggest that you have your phone checked at an authorized service center Local support

hesam201
Visitor

It has already been repaired once, but after some time the same problem
 
It has already been repaired once, but after some time the same problem