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Unresponsive fingerprint sensor after XA2 update

Drpies
Visitor

Unresponsive fingerprint sensor after XA2 update

After the latest security update (. 400) the fingerprint sensor had gone from super quick to anything from 1-20 seconds or not at all to activate. Have reset the finger prints and entered new ones but there is still a clear delay from the sensor after the update. 

7 REPLIES 7
Ckovvi
Visitor

I have no such problem. Updated to the latest version and figerprint sensor works just like before.

tornado314
Visitor

Same issue here with my XA2. Before the 400 update, I am happy with how my fingerprint sensor works. After updating to 400 it took me a while to unlock my phone. Most of the time, the sensor don't work at all, I have to restart my phone just to make it work again. I dont restart my phone when I am on the old software, never encounter this problem before. It's very frustrating when I am on hurry.

Just saw same issue in XA2 plus topic here /t5/Xperia-XA2-Plus/Last-udate-50-2-A-0-400/td-p/1386217#gref

Hope Sony fix this ASAP

Leo2703
Visitor

Fingerprintmanager does´nt work without any "install app" ...

I deleted the 2 prints and treyed to insert 2 new one; but it does not work

If I touch the sensor nothing happend

Thanks & kind regards 

Leo2703

TheJeff
Visitor

Fingerprint sensor completely unresponsive after recent system update

Drpies
Visitor

So after update 400 the fingerprint sensor stayed broken which annoyed me too much to deal with so I have rolled back the OS to build 379 and everything is great again! 

tornado314
Visitor

Hi Drpies

Seems like sony is unresponsive too about our concern :). How did you roll back to 379? TIA

Drpies
Visitor

Sony said I couldn't do it but I did some internet searches and found a programme called newflasher, which is discussed at length on XDA forums.