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White dot on screen

SOLVED
Khursheede
Visitor

White dot on screen

My XA has a blotch. It's actually on the navigation bar right next to recent (multitasking key). It's invisible in the dark background, i noticed it when i changed my theme which has light background on the nav keys, it's visible while watching videos and photos or when i use full screen (hide nav keys) in the browser. It looks really weird. I tried everything from safe mode to diagnostics and software repair, but it doesn't go away. I don't get time to go to service centre 'cause its really far from my area plus i had a really bad experience with the guy there. Hope he's not there now.

Someone had the same problem earlier, but no one responded there, so i made a separate post. To me It looks like a hardware problem. 

1 ACCEPTED SOLUTION

Accepted Solutions
Roadrunny76
Enthusiast

@Khursheede

I have a sparkling white dot, visible only on light colours, when looking at the screen from an angle. I have it for over a year by now, it might have been there from the very beginning. Looking through Sony's term and conditions (found on the phone), I have come across this paragraph:

"Minor variations in display brightness and color may occur between devices. There may be tiny bright or dark dots on the display. These are called defective pixels and occur when individual dots have malfunctioned and cannot be adjusted. Two defective pixels are deemed acceptable."

So, unless you have at least 3, there's no point in going to Service center. 

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3 REPLIES 3
Roadrunny76
Enthusiast

@Khursheede

I have a sparkling white dot, visible only on light colours, when looking at the screen from an angle. I have it for over a year by now, it might have been there from the very beginning. Looking through Sony's term and conditions (found on the phone), I have come across this paragraph:

"Minor variations in display brightness and color may occur between devices. There may be tiny bright or dark dots on the display. These are called defective pixels and occur when individual dots have malfunctioned and cannot be adjusted. Two defective pixels are deemed acceptable."

So, unless you have at least 3, there's no point in going to Service center. 

Khursheede
Visitor

Okay... But I'm pretty sure that it wasn't there before because it's easily noticeable. 

mllapan
Visitor

Very visible white dot on New smart phones is not a dead pixel, but a bunch of dead pixels on one place.

For example 1080x1920 xa2 pixels, now think can your 1920 sparkling dots that site cover up your screen...

Dead pixel is hardly visible on New smart phones.