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Back side camera doesn't focus

Simas23
Visitor

Back side camera doesn't focus

I have recently bought the z3 compact and my back camera does not focus. It is stuck in one mode(perhaps macro). I can't take landscape pictures, they're extremely blurry. I have tried changing settings, deleting data, nothing worked. This is very frustrating. My father has the exact same phone, so I compared the cameras and pictures and my phone has an obvious issue.
Please help!
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Uliwooly
Expert

@Simas23

Check if the lens is dirty or scratched, also settings > apps > all > camera > clear data > restart the phone.

Simas23
Visitor

@uliwooly No the lens is clean and not scratched, the phone is new and it never fell on the ground. Thanks.
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Uliwooly
Expert

@Simas23

Clear the camera app data if that doesn't work, repair the phone with PCC and report back

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355