Join now - be part of our community!

cant view pictures

amym1306
Visitor

cant view pictures

Cannot view any of my pictures when I go into the gallery, it opens the app fine, but instead of seeing my pictures there a grey boxes where the pictures should be.

It's frustrating, as I can still take the photos, but as soon as I attempt to view them, I cannot see them, if I click on the grey boxes, in the hope it will load a picture up, it just comes up with a loading sign, until I get bored of waiting and exit the application

Would really appreciate any kind of explanation/tips for what to do! 

Thanks Slightly_smiling_Face

Tags (3)
10 REPLIES 10
JiYong
New

Is it only with the gallery, or is it also with apps like Sketch or Pixlr Express?

Have you tried clearing the cache of the Gallery app?

Do you store the photos on internal memory, or micro SD card?

amym1306
Visitor

Just in gallery, and tried to but not worked.
Stored on a SD card
profile.country.RO.title
_alexdon_
Expert

Try settings-apps-all-media storage,force stop and clear data.If you have the thumbnail issue,check this topic:

http://talk.sonymobile.com/t5/Album/Duplicate-images-in-Album-application/m-p/716771#U716771

alexdon
amym1306
Visitor

Tried all that, still no luck but thanks!
amym1306
Visitor

  1. This is all that comes up when i open it Screenshot_2014-09-02-22-17-15.png
profile.country.RO.title
_alexdon_
Expert

Is your microSD card working fine? I have seen you accidentally ticked a solution,do you want it undone?

alexdon
amym1306
Visitor

Yeah SD card is fine as far as I'm aware!
And yes, please!
profile.country.RO.title
_alexdon_
Expert

Is the same occuring through Album app?Did you restart your device after clearing data for media storage?

alexdon
amym1306
Visitor

Album app works fine, except when you try to set the pic as the wallpaper, and I prefer using the photo app rather than album, and yeah I restarted it, but hasn't made any difference