Join now - be part of our community!

Contacts crashes after 4.4.4 update on Z1

J_J
Visitor

Contacts crashes after 4.4.4 update on Z1

Hello,

Since upgrading to 4.4.4 when ever I open the Phone, Contacts or Messages I get the following message:

"Unfortutaly, Contacts has stopped."

Some times I get other messages as well informing the following processes have stopped "andriod.process.acore" and "com.andriod.phone". At this point I also lose mobile network connection for a few seconds.

Clearing the data in the folloing apps fixes it temporarily:

Contacts

Conacts Storage

but I then have to wait for my Google accounts to resync the contacts before I can see them again.

Have just tried a full factory reset and within a couple of hours the problem has returned.

Please can someone suggest a solution?

Many thanks.

10 REPLIES 10
J_J
Visitor

Good news for me is that the upgrade to Andriod 5.0.2 appears to have fixed the issue!