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Facebook messenger audio problem

IamTARIK
Visitor

Facebook messenger audio problem

I can't send voice messages through fb messenger app.each time i tap the mic icon to record voice clips it shows recording but when remove my finger to send it the app just freezes.the audio clip can't be sent.After that i can't record voice with the default recorder app.But before i use fb messenger default voice recorder can record voice.The problem starts as i start to use fb messenger.I want my messenger mic function working. Plz plz plz give me a solution. I use xperia SP.using latest jellybean os and updated fb app and messenger. Thank you...
2 REPLIES 2
SophiaW
Enthusiast

Hi IamTARIK

Try clearing the data for Messenger to see if that helps. To clear the data just go into Settings > Apps > scroll across to All > scroll down to Messenger > tap Clear data (after tapping Messenger). 

Hope this helps!

IamTARIK
Visitor

I tried it before but ended into nothing. Recently i have rolled back to 4.1 os and surprisingly the problem is solved.So,the fault was in Xperia sp 4.3 update.But SONY authority have no headache for sp customers. 😞