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flash problems and quick launching camera button problem

Augustin2
Visitor

flash problems and quick launching camera button problem

Hi everyone. I have some problema on my xperia z1. First of all, my camera button does not work. It is a hardware problem or a software one? I heard that there are users who experience the same problem. Another one appears when i try to take photos in low-light conditions with flash on. On the downside of my display the photo is foggy and tend to be white(1-2 centimeters). Does somebody experience the same issue? can this be solved or is because of my flash/ camera? Thanks for your help and sorry for my english..
7 REPLIES 7
Phy
Legend
Legend

If its a hardware issue, contact your local Sony Xperia support

http://support.sonymobile.com/global-en/contactUs/
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Uliwooly
Expert

You could repair your phone with PCC

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

Phy
Legend
Legend

Try Clearing the camera data.

From your Home screen

1. Tap the Application screen icon.
2. Find and tap Settings > Apps.
3. Swipe to the All tab.
4. Find and tap on the camera app.
5. Tap Force stop > Clear data.
6. Restart the phone
Augustin2
Visitor

I tried to clear data but it is the same. I observed that not only on my camera, but also on some colors i have something like a white line near my buttons. I experienced something like this on my s, but now it is not flickering. Do you thing is because of my display or it is a software problem? I will try to repair later because i can't right now.
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Uliwooly
Expert

That seems to be a hardware issue, rather than software. 

Augustin2
Visitor

Anyone else experience this?
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Uliwooly
Expert

Just try the above suggestions, if PCC doesn't solve your issue then its a hardware issue.