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headphones' mike and xperia z3 compact

sebcoro
Visitor

headphones' mike and xperia z3 compact

Hi I am very happy with my 4G/LTE Xperia z3 compact tablet. One issue though. With the phoning app ! I can only use it with "hand free" activated. I can understand that for a tablet although I would prefer to be ridiculous with my tablet on my ear than people hearing my calls. The main problem is when using headphones that can be used for phoning (with a little microphone on it). In that case the mic catches all tiny surrounding sounds (including fingers grabbing it or fabric touching it). It becomes unusable. I even tried with sony sbh52. Same results. It behaves as if the mic always behaves as a hand free one (with a lot of amplification). Did I miss something ? Could you fix this (maybe with the software upgrade to lollipop ;-)) Please, this tablet is the best tool I have ever had !!!
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9 REPLIES 9
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Uliwooly
Expert

Which headphones are you using? 

sebcoro
Visitor

I tried a lot of them : The one of my former galaxy note An iPhone one And the sony Bluetooth sbh52 Everything the headphone works great except for the mic
Phy
Legend
Legend

Go to settings, apps, all, SmartConnect, clear data. And restart the phone
sebcoro
Visitor

I tried reseting the connect app as described above. After restarting the device, the problem is still here.
Phy
Legend
Legend

Try to repair your phone with PC Companion


http://support.sonymobile.com/us/tools/pc-companion/

sebcoro
Visitor

Tried it, everything is fine with my software.

Can anyone with the same tablet tell me if I am the only one to experiment this ?

Can someone from Sony try and answer me ?

My question (is it only my tablet or do all z3 tablets behave like this) should be easy to answer for someone owning the same device or for any tech from sony... Then I would know if I need to repair my phone or cross fingers for next software update.

Thanks

profile.country.GB.title
Uliwooly
Expert

Have you contacted Xperia Care?

sebcoro
Visitor

I though this forum was the place to contact Xperia care...

Howard saoule I contact them ?

profile.country.GB.title
Uliwooly
Expert

@Phy  has posted the link, check above