Hidden disabled Apps?? - Sony

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Hello,

Recently I downloaded ccleaner and in the app manager it shows all apps installed and then it shows disabled apps. I have never disabled any apps but for some reason it is showing 4 apps as being disabled, but when I look in the built in app manager on my phone it shows no disabled apps. What is going on?

22 REPLIES 22

Hard to tell because you are using a third party app, cleaner apps could cause problems, if you are losing app settings/data uninstall it and report back, also posting screenshots and which app you are using it will be easier to help you.

Hello @uliwooly

I have not used the ccleaner app yet, I was only exploring it's features and that is when I noticed this.

Why do these apps not show up in the built in app manager? Makes no sense.

I have to wait for a moderator to approve the screenshot or you could upload it to box or dropbox and post the link here

https://www.dropbox.com/s/eyjccxl18y7lizz/Screenshot_2016-03-25-16-06-56.png?dl=0

@uliwooly

Just posted.

That's quite interesting, I'll escalate this, which app are you using to find that info?

@Zero3hero What if you expand each app? There is a small arrow pointing downwards, can you post a screenshot with that too?

I am not sure, but some of them might be blocked by the system itself (looking at that startup flag service).

alexdon

@uliwooly

Ccleaner. And like I said before these apps do not show up in the built in app manager. I have never disabled any apps prior to this.