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Intermitent vibrations after 14.2.A.1.136 and no notification

Dannyel
Visitor

Intermitent vibrations after 14.2.A.1.136 and no notification

Dear Sony Support,

This I think is one of the many problems found after update software version to 14.2.A.1.136. My Z1 vibrates randomly and not all the time brings notifications, I don't know why that happens but clearly it is one more symptom of updating my phone. I wonder if I can unroll this change and return to an older but stable version.

Regards,

Daniel.

15 REPLIES 15
Dannyel
Visitor

For a moment (just for a moment) the phone started to work! A download problem notification appeared to install Smart Connect and later a downloading of apps started. I entered google play and stopped everything (get into My Apps and clock on Stop button), sound came to normal and I could set alarms. However now the phone is back to weird state, I cannot set alarms, ringtone is gone and 'My apps' section on google play is with the processing circle on the middle. From this experience I can now see that all those symptoms are caused by a single source of failure, the challenge here is detecting where this weirdness is being generated.

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_alexdon_
Expert

I guess google is with the problems,I always clear data for google play.

alexdon
Dannyel
Visitor

I cleared data and cache (thanks you again!) but that was not enough, I disabled google play and turn off/on the phone and I could restablish lost phone functionality. Then I come back to google play clearing data once more just in case and enable it. Google Play started to download (again) apps and I stopped one by one. In this moment I have google play enabled with sounds/alarms and no random vibrations yet. I will wait for a while and comment the outcome of this movement.

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_alexdon_
Expert

This sounds promising.I am quite calculated,always log out from my accounts,clear data and force stop apps. Slightly_smiling_Face

alexdon
Dannyel
Visitor

It failed again, a couple of days after I experienced the same issues and I could not fix it this time with the past workaround.

I recently did another reset and this time I logon using a new google account (thinking that this was maybe a problem with my account) It happens that the phone was working perfectly, so I removed in my original account as many apps (from google play/my apps/all apps) as I could (around 60-70) and connected my account back disabling 'Automatic restore' from settings/backup&reset. So far so good, I did this two days ago and I will post later the results after a week working under this new setup.

Dannyel
Visitor

It has been several weeks since the last change and fortunately the phone is completely operational. Some day I will enable again 'Automatic restore' to see if my google account is 'clean' after deleted many old apps. I think google should allow to reset the account to start over, this in order to prevent large 'restores' everytime I reset the phone.