Internal memory problem

[Dani_283]

So my phone says I have 600 mb of free space in my Internal memory. However, when you see the picture or whatever it is ( I wish i could post it here but I don't see an option) on the top when you enter settings-->storage you can clearly see that more than half of the line is free...Also when you combine all those different parts of your memory apps,pictures and videos,downloads etc it doesn't add up to more than 4 gb of used space. I'm really not sure what's the problem here but I've noticed this problem long time ago when I had 2 gb free. It's like something is draining my internal memory, god that sounds stupid but I really don't know. Oh and I use 16 gb sd card and always transfer anything if it can be transferred. And I clear the cache regularly, I have clean master but I'm not sure if that app is helping at all. Thanks

[Dani_283]

Thank you :smileysmileythumbsup:

[_alexdon_]

@Dani_283 It seems that this inbuilt storage checker does not show hidden files. What you can try is to download a storage analyzer.

[Dani_283]

I'll try it.

Oh and I have 1,25 gb used out of 1,73 gb can that cause a problem

[_alexdon_]

Is that RAM memory? Or?

[Dani_283]

Yes lol, I forgot to write it's RAM

So I downloaded the app and thought the problem was in my .thumbanils file but after I delete it it frees up 200 mb and still shows 10.8 used space... 

[_alexdon_]

@Dani_283 any other hidden files? 

[Dani_283]

Here is the picture of what it says in the app. So I entered the folder internal storage and it says there's 10.8 gb used by it ,but the folder I'm in (which is internal storage)uses only 1.79 gb..this makes no sense

[_alexdon_]

This is really strange. I suggest you backup using Xperia Companion and perform a software repair using Xperia Companion.

EDIT: @Dani_283 any news?

[Kokinos]

This drives me crazy.

Phones memory is full.

My apps, including useless apps I cannot uninstall, is around 4GB

I double checked.

But phone says 10GB.

Please help me!

It doesn't really matter if I uninstall things like Facebook and Snapchat. 

I've deleted all cache og appdata etc.

Nothing happens.

[Didrik]

Hi @Kokinos,

If I understood you correctly then you have about 4GB's worth of apps but your phone says that your apps take up 10GB? Where in your phone does it say that your apps take up 10GB? How much memory is available under Settings > Storage?

If you look under Settings > Storage > Internal storage > Apps > Sort by size, is there anything here that really stands out?