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Internet connection

Not applicable
October 2010
October 2010

Internet connection

Hi, I have recently found that my internet connection only appears to work when I am in contact with WI FI, the o2 service seems to have stopped working.  When I have wi fi turned off, as I can't connect when I am not in work anyway I use the usual O2 facilty however in this mode, I cannot download anything.  I seem to be receiving my email notification ok.  Is there something I may need to change in my settings?? Please help becoming very frustrated.

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1 REPLY 1
Not applicable
October 2010
October 2010

Try resetting your internet connections

Settings>Wireless Controls>Mobile Networks>Auto Internet Settings

Select your service provider and plan if on anything like pay as you go otherwise just the operator and click OK

Also check you do have 3g enabled not just 2g

Settings > Wireless Networks > Mobile Networks >TICK MMS & Data

and

Settings -> Wireless Controls -> Mobile Networks -> Network Mode GSM & WCDMA selected

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