Join now - be part of our community!

my phone is locked. how do i unlock it.

Not applicable

my phone is locked. how do i unlock it.

i have put a pattern lock on my phone and i got it wrong 5 times (accidentally) and i pressed forgot password to see what happens and now its asking me to sign in with my google account and i dont have one. there is no way to re-enter the password and i cant sign in. please help.

13 REPLIES 13
Martha-
Contributor

To unlock the pattern screen lock without signing in with your Google account. Repair your phone software.
  1. On the computer: Start PC Companion.
  2. On the computer: In the Support Zone descriptor, in the Software Update section click Start Repair and follow the instructions on the screen.
  3. Turn off the phone.
  4. Connect the USB cable to your computer.
  5. On the phone: Press and hold down Back key and connect the USB cable to the phone.
  6. Follow the instructions on the screen.
Note: The software in your phone will be replaced. All personal data stored in your phone will be lost.
Not applicable

This doesnt work !! How can u follow the instructions if the screen is locked ? ie Drag the status bar down !! ?etc the screen is locked I am ablr to do NOTHING !! Even if the correct email address is enterd.

Pfft >(

Not applicable

Is your phone locked with the pattern lock code ?

Not applicable

yep, "Too many Pattern attempts"

To Unlock, sign in with your google account

Username (email)......

Password......

sushidushi
Contributor

And you tried what Martha suggested?  I have read elsewhere that that has worked for people.  It means losing personal data, probably, but at least you get the phone back...

Not applicable

Nope I get an instruction screen which asks the following :-

Sony ericsson phone detected..

Drag the status bar downwards... I can't do this because the screen is locked.

Tap usb connected.....................   "                  "                      "              "

Tap Mount.................................    "                       "                         "

PC Companion will connect to the phone.. Well ofc this cant happen because the screen is locked and I cant type in anything other than the email address which it wont authorise because of " TOO MANY PATTERN ATTEMPTS "

Rocco1
Visitor

If you are on 02 you get unlock instructions on their website.

Martha-
Contributor

When you select Support Zone and then it says that the phone is not found, you have two options.  Choose Repair.  Then you will see instructions to make sure the phone is not connected to USB, take the battery out for 5 seconds, then hold down the Back key while connecting to the USB.  I just did this and did not have to select Mount.

Not applicable

Im sorry if the solution is a bit late to come but I found a solution..

Assuming that your running on R2BA023, here's what I did to overcome the problem without doing a reset of any sort.

Once you've chosen forgot password, it doesnt connect to the internet and check whether your password is right or wrong.

So I called from another phone to my Xperia X10 and the call lasted for 29 seconds.

I cut the call. The moment I cut the call, I pressed the menu button and the home button rapidly, Keept doing it for 8-9 seconds. I was capitalizing on the delay bug that exists. The problem is this delay might not be present in all X10's but if it is you're lucky!

After pressing the menu and home screen buttons rapidly you'll realize that it doesnt go back to the lock screen and by doing so you've just saved yourself. Immediately goto Setting->Security-> Uncheck "Require pattern".

Done.

Hopefully you can pull of this trick.

This is why some vulnerabilities are better than none.

Hope it helped.

-Flazer