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No longer recognized by computers

cactusgecko
Visitor

No longer recognized by computers

My phone is all of the sudden not recognized by any computer. Can't even see it if I sech for new devices. Thinking_Face

It's up to date, restarted, used different cables, tried both usb-connection modes.

€

2 REPLIES 2
higwayman
Visitor

Hi, Wake up the screen savers and unloke the screen saver if you have it lock.

Samuel1
Hero

You mention "computers" - do you mean you've tried with a few different computers?

Does the phone charge via USB?

If that's the case it might be something wrong with the USB socket on the phone and in that case you need to send in the phone to a service center for repair. Contact your local Xperia Support for more information:


http://www.sonymobile.com/global-en/support/contact-us/