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JHO72

Hello,

just received my new Z3 - brilliant...... Only one issue

I cant get "OK Google" to work properly.

Firstly , Voice commands work perfectly if I press the microfone Icon or the google (now) bar and then speak.

But then I tried to get OK GOOGLE running from any screen , so activationg voice commands without having to press the icon or the google bar....

I switched language to english, and then I have to say OK Google three times so that it learns my voice.

Already here the issue starts - it took me 20 trys or more so that it accpted the three times OK Google.

Then everything seems to be set , but the phone only recognizes when I say OK Google sometimes, mostly not.

When it recognizes it then it seem to work 2,3 times and then 10 times not .

I tried in totally quiet surrounding enviroment and no matter how loud I shout OK google or not it only recognizes it after 5-10 tries sometime not at all. And sometimes , very rarely it works again.

I have resetted all and setup/trained the voice again already 10 times - NO difference....

The microfone itself of the phone is working fine in all other apps/phone ....

Thanks for any hints

Greenandroid

I don't think this phone supports voice control from the home screen. If you use the Google Now launcher it should, but I found that it didn't.

I agree that when you tap the mic it hears me fine, but it can't seem to hear the initial trigger phrase. A pain because it was useful in the car.

Android 5 might resolve this as I believe that allows voice control from any screen. So long as the phone detects the phrase...

RickGM

You have to set the Language to English(US) - or at least I do. If I don't then the options are greyed out. Still had to say "Ok Google" about 20 times to get the 3 ticks up though.

NiceWizard

Hi!

I have a same problem with settings the voice searching system. But I can't turn on the button which name "From any screen". When I try to turn ON it, I get only white screen and nothing to do anymore. I was changed a language of the system, but it's nothing changed.

Version of my system:

Android 4.4.4

Model C6603

Build number 10.5.1.A.0.292

You can see in attached screenshots what happend...

Curnow1

The device doesn't support home screen voice command. You need to press and hold the home botton and slide it to google. Then you can say "OK GOOGLE".

You can Also download Google Now, which will allow you to access voice control from the home screen.

Good luck