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rear camera freezes

rismarobin
Visitor

rear camera freezes

Just bought my Xperia z2 yesterday and updated everything. My rear camera still freezes and won't take any photos. I had to force it to stop. Front camera is working well. Please help. Thanks.
Tags (1)
4 REPLIES 4
The6Demon6Lord
Visitor

Well I have had the same problem with video recording and it was caused by the anti-virus that had been pre-installed (McAfee). Once I removed the software the camera worked perfectly.
Sam
Legend
Legend

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Please try this: Main Menu > Settings > Apps > All > Camera > Clear Data.

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sirdeschain
Visitor

İts not working
Cosm6s
Visitor

Clear camera cache doesn't solve the problem. Any other solution, please?

I'm using Xperia Z2 d6543 with Android 5.1.1