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marley1994

i have a xperia e1 wich worked fine up untill last weekend i have used several different chargers and the same problem occurs when i plug the charger (when phone is off) in it blinks several times then is a solid red and the charging bar comes up, the charging bar fills 3 times and the phone turns off and repeats the process. when i hold down the power buttin while the charging bar is showing the phone turns on but everytime i do this the phone is on 1 percent and no matter what it will not charge while switched on. ive tried putting into safe mode and it still wont charge while on as soon as the phone goes past the xperia start up screen the light switches off and it isnt charging but i havnt moved the charger at all. i have tried holding dowqn the power and volume up button for 10 seconds while the red led is on at the start but now the phone is off but has a solid blue led. any suggestions ?

xavinux

Hi @marley1994

In this case, I suggest try with another battery if you have the chance.

Jake-SonyXperia

Hi marley1994,

Welcome to the community,

This sounds more like hardware than software, in this case you may be better to contact Sony Mobile Customer Care directly, as they should be able to help. Use my signature below to contact them.

Let us know how you get on.