Share your experience!
had a fairly bad experience with my Z1 compact, very laggy and applications crash/don't open when needed, including camera. I've sent it to sony to have a look and though it initially encountered less errors it seems to have reverted to how it was originally. NB I have taken good care of the device and it has been like this more or less since i first got it - maybe that's just what this particular phone is like? or perhaps my specific handset.
Today the phone turned itself off but wouldn't come back on, after removing the sim card and trying again it came on for less than a minute, further attempts result in the phone vibrating 3 times but doing nothing. I currently have the device in rice although all caps were closed so it is unlikely to be water damage, when trying to connect it to my computer (i would like to save my photos) it buzzes three times then there is a pause and then it buzzes again - the computer is not picking up the device. Help please!!
You may need to perform a software repair using PC companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.
Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).
Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).