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VIBER is not working after updating android 4.3 on my Experia SP.Any idea or solution ?:-)

igorx
Visitor

VIBER is not working after updating android 4.3 on my Experia SP.Any idea or solution ?:-)

Viber is not working after updating my Xperia SP to new Android 4.3

There are totally confusing simptoms: I can not hear the other party,  the other party can not hear me , I can not answer the call even when I try to  or the other party can not answer my viber call even if they try to.

CAN SOMEONE HELP or HAVE ANY IDEA 🙂

61 REPLIES 61
DimeRo_
Visitor

soundcloud,subway surfers and many other apps and games are not working on my xperia sp after 4.3 update.....any help guys??

Danial-mach1
Leader

did you try factory reset?

Partha33
Visitor

i am facing the same problem viber, Hnagout and voip apps not working , i updated the software thru SUS and tried factory reset till no solution

Tags (1)
deadeye
Visitor

i have the same problem .. i also did the repair via SUS but it didn't work!!! 

marklove
Visitor

Pleeeeeeae Sony I have the problem with viber .. Skype.. pleeeeeeeeeeeeeese help us
serendipity_bl
Visitor

I recently upgraded my Sony Xperia SP to 4.3, and since then I cant no longer make phone call with viber - actually still able to make phone call but I cannot hear the other end and the other end cannot hear a word I say as well. Tried reinstalling Viber, even did the phone master reset, but nothing seemed to help.

serendipity_bl
Visitor

Here is the reply I just got from Viber Tech support:

"Thank you for contacting Viber.

This is a known issue and we are currently working on a solution to release in an upcoming version update.

We apologize for the inconvenience and thank you for your patience."

ukm
Visitor

This is nothing to do with sony 4.3 upgrade, its issue with Viber latest version. I have reported this issue to viber and they collected the details from me. Till then better to use viber 3.1.1.15 which works perfect.

Bostjan
Visitor

I also had problems with xperia sp after updating to 4.3 - phone was slow to an extent of being unusable. However, even before update (on firmware 4.1) I found the phone quite slow.

I am very happy that I returned the phone to my carrier in exchange to nexus 5. When I got hold of it I really felt the change in responsivenes compared to sony. I cannot recommend it more - it has all the sony has + better responsivness, better screen, better battery life (yes, I have tested this), better camera minus bloatware. I got all of this for paying 50 eur more.

That was my second and last phone from sony. After having sony xperia S for 1 week and returning it because of wifi problems and after trying xperia sp and again returning it because of crappily written firmware I really wonder what are people at sony thinking about. 

People, don't you see that sony does not give a **bleep** about customer satisfaction after getting their money?  Of course, you can downgrade manually, but don't forget that this voids your warranty - staff at service centre would be more than glad to tell you you have just voided your warranty because you brought them phone that you had to downgrade because of crapilly written UPgrade!.  In addition to that downgrade means spending your a couple of hours of your precious time correcting mistakes of multinational corporation that simply does not give a **bleep**. Throw your sony into trash instead, and use those hours to earn money with which you can buy new phone that will actually work.

deadeye
Visitor

I'm I the only one who still have this problem ? I did the update and still with this **bleep**ty problem ...for god sake anyone has a solution ?