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igorx

Viber is not working after updating my Xperia SP to new Android 4.3

There are totally confusing simptoms: I can not hear the other party, the other party can not hear me , I can not answer the call even when I try to or the other party can not answer my viber call even if they try to.

CAN SOMEONE HELP or HAVE ANY IDEA 🙂

Bulbo

Viber installed on my phone. But wasnt able to attend the incoming call or to make an outgoing call. But an another similar app like talkray worked. So now i am using talkray. A friend of mine experienced similar problems with viber on an another phone. So i think it may be a problem with viber

deadeye

I think the problem is with in the new firmwares that sony installed on the device .. because at first it worked very well that was before the update of android to 4.3 !!
so i think it's from the software of xperia ..
I did open a ticket for this issue and sent it to both viber and sony ,,, and there reply was that the still trying to figure out what the problem is !! but no solution so far !!

dalo

me too

Sicran

For me same or works for few seconds then I can't hear the other side but they can hear me,another thing also that actually on 3G and other data networks is working fine no problem even if I get a call and puts viber on hold when back to viber works perfect only over WIFI messing up and not working and my phone goes like mute all and I need to restart it,viber suggest reinstalling it again and did that many times already and is so annoying everyone I know using it

anyone has some solution or something

deadeye

Unfortunately no solution came up till now !!
i'm working on Viber 4.1.1.10 it's a little better than the other versions
i suggest that you try it as a temporary solution..
best of wishes to you all

zagna2

Is it working (the call) with this version?

deadeye

yes it's working but not all the time .. when i face the problem i go to app settings and force viber to shut down then reopen viber and it will work..
this is what i'm doing for now 😕