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Whether my xperia Z3 is orinigal or fake?

Korng
Visitor

Whether my xperia Z3 is orinigal or fake?

Hello, i just brought a new xperia z3 today, and there is any warrenty paper from the company. Also, when i log in the support forum, and they asked me to add IMEI. When i added the those IMEI numbers, it said IMEI is invalid. What does it mean? My phone is not orginal or what, and how can i know whether my phone is origianl for sony company? Thanks!

6 REPLIES 6
FrontierGate
Contributor

What do you mean by FAKE?

Do you mean 2nd-hand (used)? or Blacklisted IMEI (stolen phone)? Another brand of phone like Samsung but it says it is Sony Z3?
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Qatrium
Expert

@Korng

Make sure to enter the 14-digits without any spaces or hyphens. You can dial *#06# to get the IMEI number displayed on screen.

Korng
Visitor

By fake i mean its not the original product of sony company.

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Qatrium
Expert

@Korng

Is it s single or dual SIM phone? You can also find the IMEI number(s) in a paper card below SIM card tray.

FrontierGate
Contributor

Upload a photo under Settings, About Phone. Use Sony Mobile PC companion to see if it recognises your phone.
Hampus
Champion

Hi,

Just like FrontierGate said, you can use PC Companion. You can try to run a software repair using PC Companion via PC Companion since this will only work for a genuine phone.