Share your experience!
Hi
I bought a SONY experia Z in February 2013 still under warranty.
The phone didn't drop at all, suddenly thin hairline cracks started to appear on screen.
When I googled, i could find may users having the same issue.
Service centre guys are claiming it to be a physical damage and charging for it.
Had it been a phyical damage , it wouldnt hv been for so many users and i claim it to a manufacturer defect
I heard for some cases the service center is able to take it into warranty.
Could you please help on this, i want the repairing services to be taken under warranty.
Regards
Zahra M.
+852 65367691
zahramga@gmail.com
Hong Kong
I'm sorry to hear about this. I suggest that contact your local support team to raise this and check if this can be repaired within warranty.
http://www.sonymobile.com/global-en/support/contact-us/contact-info/