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Mahmmoud0114454

Hi guys..
I heard from my friends that sony's phones don't lag like samsung or rarely lag so I bought Xperia z5 premium dual I just have it for 2 months I noticed rarely lag of some apps and now I experinced lag the phone and no responds even when I tried to mode to another app I opened on tasks no responed so please any help in this or why that happened

YoGem

Did you install some apps that are always on? The lag on such kind of devices it may be just due low ram or intensive CPU usage. You may first of all trying to reboot your phone in safe mode, if when in safe mode the phone won't lag, reboot to normal and start to uninstall all the recent apps one by one until the phone stop lagging, or use XC and repair your device.

CameronT

Hi @Mahmmoud0114454,

Lag is generally caused by third party apps that are running in the background.

You can test this by putting your phone into safe mode. If it is not lagging in safe mode, it is going to be third party apps causing the issue.

Mahmmoud0114454

And how I should what app making my phone lag

Mahmmoud0114454

@yoGem

Its lager for seconds and become normally so why to uninstall my apps?

Jake-SonyXperia

The reason you remove the app is because it may be causing strain on the handset and its resources. Unfortunately finding which app is causing the problem is the hard part and takes time.

Mahmmoud0114454

Hi guys..
My phone just lag no responding and when I tried to lock the screen and reopen it also norespond and the screen go on with pale colors and then the phone restart by it self I tried safe mode no problem but just to know this happens for the first time so anyone can tell me what is the problem