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Charger suddenly loose

SOLVED
IMrOliI
Visitor

Charger suddenly loose

My charger has been fine since I got my phone a year ago, however today I plugged it into my PC to get some video footage and it kept disconnecting from windows, I realised that the charger was not connected even though I had done it. When I plugged it in, it was very loose in the port, and I'm really confused. Any help? 

1 ACCEPTED SOLUTION

Accepted Solutions
Jonas
Master

Hi @IMrOliI, sorry to hear about this. Slightly_frowning_Face

Just to be on the safe side, could you try with a different USB cable and see if that stays connected / your phone continues to charge properly?

If it is the same with a different cable, follow the suggestion that @Harza gave and try and see if there is any dirt or dust in the port that makes the cable not sit in place. I would not recommend using a needle but a toothpick should do the job!

Keep us posted!

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4 REPLIES 4
Harza
Visitor

I had the exact same problem. There's dust/dirt in the port, so the charger won't go in. Shut down the device, and dig out the dust carefully with a needle. 

Jonas
Master

Hi @IMrOliI, sorry to hear about this. Slightly_frowning_Face

Just to be on the safe side, could you try with a different USB cable and see if that stays connected / your phone continues to charge properly?

If it is the same with a different cable, follow the suggestion that @Harza gave and try and see if there is any dirt or dust in the port that makes the cable not sit in place. I would not recommend using a needle but a toothpick should do the job!

Keep us posted!

IMrOliI
Visitor

Thank you for the reply, Oliver 😃 

Jonas
Master

@IMrOliI, you're very welcome!

Were you able to get it fixed by cleaning the port or changing the cable? Slightly_smiling_Face

Have a nice weekend!