My Device (Sony Xperia XZ3) automatically went blank and it is unresponsive

[GuptSid]

My device (Sony Xperia XZ3) is hardly 6 months old. 

Out of no where it stopped working and went blank.

I have tried all the tips & tricks shared here in the forum and still it is not responsive.

Holding Volume Up and Power button for 10 seconds.

Holding Volume Up and Power button for 2 minutes.

Tried Xperia Software Repair via Xperia Companion App.

Left the phone on charge on for more than half hour(Even though when it shut down automatically, battery was 70% Charged).

I am hoping Sony can help me fix this issue or at minimum replace the device earliest possible.

[Strampke]

That is a disaster.

Did you try Xperia Companion software repair this way:

Turn off device

Start Xperia companion software repair and tick on Device not recognised or is a Smert watch

If that doesn't help either then goto support at the bottom of this page, find your device and take up contact with Sony support in your country.

Hope the device will function again soon.

[GuptSid]

I tried that too.

[Muna-82]

Hi dear!

I have exact some problem since 19 dec 2019 My Device (Sony Xperia XZ3) automatically went blank and it is unresponsive.

I have tried all the tips & tricks  and still it is not responsive.

I hooe Sony can help me fix this issue or replace the device earliest possible.

Best regards

Muna/