no notifications fb messenger

[DiamondHeartVix]

I'm not getting notifications of fb messenger messages. I've checked all the notification settings on both system and in the app. Volumes are up and everything else seems OK.

I've uninstalled and reinstalled with a reboot in between. No change. 

Everything is upto date. No updates to do and lost as to how to fix it

Help?! 

[CameronT]

Hi @Diamond-HeartVix,

Do you have power saving functions enabled?

[DiamondHeartVix]

Hi, 

No, I don't. Also, both fb and fb messenger are allowed to run I the background 

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@CameronT wrote:

Hi @Diamond-HeartVix,

Do you have power saving functions enabled?

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[CameronT]

Under the app optimizations (Settings > Battery > Options (3 dots top right) > Battery Optimisation > Apps) try ticking Facebook Messenger in here.

[DiamondHeartVix]

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@CameronT wrote:

Under the app optimizations (Settings > Battery > Options (3 dots top right) > Battery Optimisation > Apps) try ticking Facebook Messenger in here.

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I don't have that in my 3 dot options 

[CameronT]

My apologies, it will be the power saving exceptions.

[DiamondHeartVix]

Ah, yes, I'd found that already. It's ticked. Still not fixed the notification issue. 

Any other ideas? 

[SpyrosFgs]

I have the exact same problem. Sometimes notifications come but some others I have to open the app to see if the person I was talking to sent something. 

[DiamondHeartVix]

I'm glad it's not just me. I've reported it to fb. I don't know if it's a messenger problem or an oreo problem. It was all working fine before updates, but everything updated at once so I don't know which update caused the issue. 

It's so frustrating as I'm sure you know 

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@SpyrosFgs wrote:

I have the exact same problem. Sometimes notifications come but some others I have to open the app to see if the person I was talking to sent something. 

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[SpyrosFgs]

I think it's an oreo thing. When I press the home button and let messenger open open in the backround, I don't get notifications and I have to open the app again to see if someone sent me something. When I swipe the app to close it and not let it open in the backround, then I get my notifications all the time.