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No phone calls on Verizon

Hd916
Visitor

No phone calls on Verizon

Anybody been successful sending and receiving calls? I have no issues texting, streaming music, or web browsing but  can't call or receive calls. Went to Verizon store and got a new sim card and they couldn't help. Spent 2 hours on the phone with customer support and tier 2 support and they told me the phone supports WCDMA but not CDMA. Anybody have the same issue and possibly a fix or hack? 

12 REPLIES 12
Hd916
Visitor

I'd probably get a new sim activated. Ensure you have HD VOICE activated while your phone is off. Then start up the phone. 

SJtG
Visitor

Actually, just got it taken care of.  Deactivating and reactivating HD Voice fixed the issue. 

Hd916
Visitor

Seems like HD voice is the source of the problem for US xz2 compacts.