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Notification light and sound does not work when incoming mail or msg
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@Roni1 Have you somehow enabled do not disturb mode? Press volume button and select end now.
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Hi @Roni1, welcome to our community!
I'm sorry to hear about that.
Are other sounds working in your phone, for example when you receive a call or a notification from an application?
Please make sure that do not disturb is activated like @alexdon recommended. This will disable all sounds in your phone.
I would recommend checking that these applications are not blocked, if they are you will not receive notifications from them.
Go to Settings > Notifications > find the app(s) > tap on it and check if "Block all" is activated.
You can also reboot your phone in safe mode, ask someone to send you an email or a text message and see if you can hear the notification sound.
Let us know how it went!