Web link opens a small window instead of the standard browser

[Dendrobates]

Hello

I have a problem I didn’t find any solution on the internet. When I click a web link in the email app, a small windows opens with the browser content. Is there a possibility to disable this function and instead open the standard browser? Thanks for your help.

Kind regards

Beat

[Claus_D]

For me it worked to install the chromer browser and chose it as default. Deactivate other browsers or setting guide if relevant. 

[Christofer]

Hi @Claus_D, 

Glad to hear that. Thanks for sharing your solution!

[Madharry21]

Hi I have the same problem since owning my new xa1, try'd many settings in the phone but makes no difference, really is a pain, will watch this forum for answers 

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@Dendrobates wrote:

Hello

I have a problem I didn’t find any solution on the internet. When I click a web link in the email app, a small windows opens with the browser content. Is there a possibility to disable this function and instead open the standard browser? Thanks for your help.

Kind regards

Beat

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[Madharry21]

Hi I've opened settings,  apps, email, open by default, supported links is stating dont open but is greyed out and I can't find any way of changing this, thinking this could be the problem lf I could change this setting

[Rocco75]

Same issue. Screenshots attached. the small window that opens up is somehow the setup wizard and I have no idea how to disable it and get it to use Chrome. Even links opened within the Facebook messenger - give you the option not to open in chrome as it should but in the setup wizard like it thinks the setup wizard is the standard browser!!

[najodleglejszy]

what if you go to Settings > Apps > the cogwheel icon in the top right corner > Browser app and set your browser of choice as default?

if it doesn't work, try going to Settings > Apps > tap the three dots in the top right corner > Show system apps > find Setup Wizard > Open by default > Clear defaults?

[XenoMorph]

I have found the solution. You want to disable Setup Wizard.

Go to Settings>Apps click on the three dots (top right) and click 'show system'. Scroll down the list to 'Setup Wizard' and disable it. 

[DreamMaster]

It worked for me, Thanks @XenoMorph

[DreamMaster]

For Android 8.0 Try:

Settings>App&notifications>Apps info>click 'show sytem' from three dots menu on top right corner>find&click 'Setup Wizard' apps>click disable

It worked for my Sony XZ1 !!

[AntoDN]

That's it! Finally. Thanks @XenoMorph and @DreamMaster.