Given that we are a couple of weeks since the rollout of Android 10 to the XZ2, XZ2 Compact and the XZ3; and the fact that serious issues are apparent in the rollout including the fingerprint issues, slow down, tethering, volumes, connections and battery issues…. I thought that I would write to Sony Europe (based in the UK) to request some indications of resolutions.
So, they [Sony support Euro] admitted that they are awaiting a ‘Sony’ Android 10.1 version to solve the January 6th Android 10 that has caused issues [see my post elsewhere] but the following was the Sony support reply to my – when can we expect a resolution – email.......
“We are sorry to learn that you still have an issue with your Xperia XZ2.
Regarding your enquiry, kindly note that Software updates are released at different times depending on the operator, market, region or country. Therefore, we cannot give you an exact date for when a specific update will be available for your device. In addition, network operators and specific markets may choose not to avail of the updates for specific models.”
So, let's see how long before my phone [and yours] works again…… today’s date is the 20th Jan 2020: the update was rolled out on the 6th Jan 2020: Hmm.
