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battery problem

bhp1552
Visitor

battery problem

با سلام

زمانی که شارژ باتری گوشی ایکسپریا زد وان من به سی درصد میرسد ناگهان باتری صفر شده و گوشی خاموش می‌شود.لطفا راهنمایی بفرمایید

تشکر

Hi

When the battery charge of the Xperia X phone rises to about thirty percent, the battery suddenly drops and the phone turns off. Help us.

Thank you

GT

1 REPLY 1
Emil
Enthusiast

Hi @bhp1552,

As this is an international community I have translated your previous post in to English using Google translate, please keep all future post in English.

I'm sorry to hear this. I recommend that you perform a software repair using Xperia Companion to see if this behavior is caused anything software related in your device.

If you are still experiencing the same behavior I recommend that you get in contact with your Local support team or retailer for assistance with having your device sent in to an authorized service center for repair.

Let me know how it goes.