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Contact name not showing when calling (incoming/outgoing)

muhamadahsan
Visitor

Contact name not showing when calling (incoming/outgoing)

Yesterday I updated my mobile to Android 7.0 on Xperia Z5 Premium. One issue which I am facing at the moment is that it is not showing the name of the contact when I am making a call or receiving the call. Contact is saved in my contacts and I tried different contacts.

31 REPLIES 31
NeoBeum
Enthusiast

llLjGCs

Rakheshraj9
Visitor

Screen change,  like burn markScreen change, like burn mark

First small mark was showing on left side,  but now started on right side,  it's increasing.  This is my third phone from Xpedia series starting from  Xpedia x1, z ultra and now z premium.  Previous phone didn't had any such issues.  But now claiming 4k it's absolutely cheating. I think screen is dying. 


@Rakheshraj9 wrote:
I think after software update and adding apps by app backup those issues arise. After sw update add apps from playstore. All will work smooth except some glitches like call log showing less alphabet of caller, Bluetooth gets off when idle
NeoBeum
Enthusiast


@Rakheshraj9 wrote:

Screen change,  like burn markScreen change, like burn mark

First small mark was showing on left side,  but now started on right side,  it's increasing.  This is my third phone from Xpedia series starting from  Xpedia x1, z ultra and now z premium.  Previous phone didn't had any such issues.  But now claiming 4k it's absolutely cheating. I think screen is dying. 


@Rakheshraj9 wrote:
I think after software update and adding apps by app backup those issues arise. After sw update add apps from playstore. All will work smooth except some glitches like call log showing less alphabet of caller, Bluetooth gets off when idle

Hey buddy,

Those might be caused by these connectors grounding on the display's digitizer

DSC_0008.JPG

SH51
Visitor

This worked for me also Thanks

Luis3006
Visitor

Dear,

After the last update of Z5, every time someone calls me or if I call someone, even though the numbers are saved in the phonebook (contacts), the name of the person does not appear in both incoming and outgoing calls.

What can be done?

Yuridalforne
Visitor

Estou com o mesmo problema,  alguém sabe uma solução? 


@Luis3006 wrote:

Prezados,

Após a última atualização do Z5, toda vez que alguém me liga ou se eu ligo para alguém, por mais que os números estejam salvos na agenda (contatos), não aparece o nome da pessoa tanto nas ligações recebidas quanto nas realizadas.

O que pode ser feito?


VandersonM
Visitor

For those who speak Portuguese:
I also had the same problem, on my Xperia Z5! The solution I found was to delete my google account linked to the phone and then add again, as a user posted in English! I just did a test here and it worked!

GT

Phon0
Visitor

Exporting contacts and importing them restored the missing contact names in SMS & phone .

Rppj
Visitor

Hi

If your contacts have the area code included the phone app doesn't read those correctly (+05 6266 85650) after the update. 

I had to fix everyone contact deleting the area code and it worked (6266 85650)

I hope it works for you 

Bigjazz
Visitor

I recently upgraded my Sony Xperia XA to Android 7.0 and the fix recommended is not working. Please provide a valid fix.