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I think it will be hard to get that out by yourself without risk of damaging the phone. I recommend that you contact a service location for assistance. If you need information on your nearest service location you can contact your local support: http://www.sonymobile.com/global-en/support/contact-us/
I think it will be hard to get that out by yourself without risk of damaging the phone. I recommend that you contact a service location for assistance. If you need information on your nearest service location you can contact your local support: http://www.sonymobile.com/global-en/support/contact-us/
Is there anyother way out, have already visited Sony Service center for the issue.
Suggested way out :
1) Either the hand set has to be replaced, with cost to me paid by me which was not disclosed
2) They need to keep the phone with them for a week (not sure whether this issue can be resolved at their end). They say they are not allowed to diamantle the Z series phone & do not know if this can be possibly resolved.
Really feel helpless with the Sony Service support team's suggetions at the moment.
Is there another way to disable the headphone mode? I can try n do myself if they are not willing to.